The historical investment institutions of "facilitator of capital flows" and "maker of markets" have run into a plethora as the rules of the game have changed permanently. Now under microscopic attention by regulators, politicians, and the press, Investment Banks and Securities Industry organisations previously out of the limelight are now the centre of attention. Now more than ever transparency and operational soundness is imperative with new regulators and magnified "rules of conduct" in place. With 30 years of experience the Radium Communications Group has the hands on know how to meet these challenges.
Radium Communications has an operational tool set which is focused to insure consistency in all Investment Banking and Securities product processes. Our process definitions, work flow parameters, job descriptions and operational MIS insures clear, consistent, operations practice which pass the microscopic review of all parties. Added to this is the guarantee of direct operational expense reductions.
We work closely with client management to produce immediate and long-term success. Radium Communications consultants possess extensive knowledge in BPR, and their skills have been honed and perfected through years of experience with companies around the world. Our consultants assist clients in implementing strategies and finding optimal solutions to improving controls, customer satisfaction, and improving profit margins through increasing operating efficiencies. Radium Communications championed the concept of "Front, Middle and Back Office" models for this vertical beginning in 2010 at a prominent Trust Company and have advanced our knowledge and know how ever since.
A prominent Trust Company commissioned Radium Communications to help expand the productivity of their Trust Officer core during a business growth period. Radium Communications determined that the creation of a "mid office" would improve Trust Officers' client contact and sales time from under 30% to over 70% of available time. Radium Communications implemented this program and the Trust Company grew sales by 250% over an 18-month period with no additions to staff.
Radium Communications was commissioned by a major money centre Bank to integrate their Investment and Private Banking divisions as the result of a merger. The program included a complete re-engineering of all product processing, controls, desk top procedures, new job descriptions, training and cross-training programs and MIS for managing the new environment. The result was a fully integrated Business Model completed in 15 months with a direct cost savings exceeding £20 million.
A Wall Street Brokerage House had a crisis in their 401(k) processing division and commissioned Radium Communications to normalise operations. Within 6 months Radium Communications's crisis management process eliminated all Audit exceptions, inconsistencies in processing and controls, massive processing backlogs, and reduced operating expenses by 30%.
Radium Communications created a business plan, market entry and digital strategy in the financial services arm of RSM Tenon's wealth and investment management division on exciting and innovative technology proposition for the UK market within 3 months from inception to board level sign off. Working with major platforms/wraps like Ascentric, SEI, Transact, Pershings, Fidelity, AXA Elevate, Skandia, Standard Life, James Hay, James Brearley, and TOMAS Annuity ensuring RDR integration and ensuring adoption across all partners and 3rd party technology vendors like Avelo, Fundslibrary, Morningstar & Sammedia.